Booking & Offer Policies

Booking, cancellation & lateness

Please give us 24 hours' notice to reschedule or cancel — use the link in your confirmation or WhatsApp us. Inside 24 hours we usually can't fill the slot; we're a family business and we understand emergencies, but after a second late cancellation or no-show we'll ask for a $30 e-Transfer deposit (taken off your bill) to hold future bookings.

• Arriving more than 15 minutes late may shorten your session.
• Every booking gets an email confirmation with a reschedule link, and a WhatsApp reminder the day before.
• No deposit is taken for a first booking. We’ll only ask for the $30 deposit described above after a second late cancellation or no-show.
• The Couples / Family Session ($270) is booked by WhatsApp because it holds both practitioners’ calendars; the same 24-hour notice applies.
• If we ever have to cancel — illness, an emergency at home — we’ll tell you as early as we can and offer the next available slot or a full refund of anything prepaid.

Payment, receipts & GST

• Payment: cash or Interac e-Transfer (autodeposit) to Niaz.Muhammad47@gmail.com; card on request.
• Payment is due at the end of your session. A receipt is emailed the same day (or handed to you on paper if you prefer).
• All prices in CAD. No GST is charged while we are a small supplier — the price you see is the price you pay.
• If we register for GST in future, menu prices will stay as shown and your receipt will show the GST breakdown and our registration number.
• We can’t issue insurance or benefits receipts. Hijama is not a regulated health profession in Alberta and we are not registered massage therapists; Sports & Massage Cupping is not an RMT service.
• Prices may change once a year; any change is announced on the website at least 60 days ahead. Prepaid packs keep the rate you paid.

Age & health screening

• Clients must be 18+ unless accompanied by a parent/guardian. The parent or guardian signs the consent form and stays in the room.
• Every first session begins with a written intake, health-screening and consent form, reviewed together. Returning clients confirm any changes each visit and sign a fresh form every 12 months.
• The practitioner may decline or modify a session on health-screening grounds — any prepaid amount is refunded in full in that case.
• Please tell us before your session about blood thinners, bleeding disorders, pregnancy, diabetes, heart conditions, recent surgery, fasting all day, or feeling unwell. We may ask for your physician’s written go-ahead.
• You may pause or stop a session at any time.

Prepaid packs

3-Pack: $390 for 3 × Full Back Hijama ($130 per session). 5-Pack: $600 for 5 × Full Back Hijama ($120 per session).

• Packs are for Full Back Hijama; any lower-priced treatment may be taken instead (no change given).
• Shareable within one household.
• Your rate is locked for 12 months from purchase. Any unused sessions after that convert to a dollar credit at the price paid, usable on any service, with no expiry.
• Not refundable for cash. Booked through the private "Prepaid / Gift Session" link we send you.
• Pack sessions follow the same 24-hour cancellation policy as any other booking.
• Household means people living at the same address. Tell us who may use your pack when you buy it.

Gift certificates

• Any amount from $50.
• No expiry. Not redeemable for cash.
• Usable on any service with either practitioner.
• Numbered and logged; sold in person or by e-Transfer with an emailed PDF.
• The recipient books normally and shows the certificate (or its number) at the session. Any balance stays on the certificate for a future visit.
• Lost certificates can be reissued if you give us the number or the buyer’s name — every certificate is logged.

Referral thank-you — “Refer two, your next one's on us”

Your friend gets $20 off their first visit (any treatment $90+) — they just tell us your name when booking or at the door.

After two friends have completed a paid first visit, your next Full Back Hijama is free.

• Your friend must be a new client (no visit in the previous 12 months) and pay for their first visit.
• One reward per two referrals — unlimited rounds.
• The free session must be used within 6 months and may be given to a household member.
• No cash value. Ladies' referrals count equally.
• We may end the program with 30 days' notice on the website.

Loyalty card

One stamp per paid treatment of $90 or more (pack sessions count). 6 stamps → Sunnah Essentials free, or $90 off any treatment.

• One stamp per visit.
• Lost cards aren't replaced — we WhatsApp you a photo of your stamped card as a record.
• The same card carries your two referral boxes.

All offers — fine print

One offer per visit; not combinable unless stated; credits, stamps and rewards have no cash value; new-client offers apply to anyone with no visit in the previous 12 months; offers may change with notice on the website.

Details for each offer are on the packs, referrals & gift certificates page. We only ever quote the price you actually pay — never a “saving” against a price nobody is charged.

Wellness disclaimer

Hijama (wet cupping) and other cupping practices are traditional complementary wellness practices. They are not a substitute for medical diagnosis or care, and hijama is not a regulated health profession in Alberta. Please consult your physician about any health condition, and tell us before your session about medications, pregnancy, diabetes, bleeding disorders, fasting or recent surgery.

Nothing on this website is medical advice. If you are unwell, speak to your physician or call Health Link at 811; in an emergency call 911.

Questions about any of this? WhatsApp or call (403) 971-4039, or email Niaz.Muhammad47@gmail.com. How we handle your personal information is covered in our privacy policy.